Meta said Friday that a portion of its user base was experiencing problems reaching its social networking services. In a post on X, company spokesperson Andy Stone wrote: "Were aware people are currently having trouble accessing our services. Were working on it."
By 10:11 a.m. ET, Downdetector.com - which tracks outages by collating status reports from a number of sources - showed more than 62,000 incident reports for Facebook and more than 8,000 reports related to Instagram. Those figures are based on user-submitted information, and Downdetector notes that the true scope of any disruption can differ from its totals.
Meta did not immediately respond to requests for comment on the cause of the outage. The companys public message indicated awareness and active work to address the interruption, but did not include further technical details or a timeline for restoration.
The outage data published on Downdetector reflects a real-time aggregation of status reports sent by users and other sources, rather than a direct measurement from Metas internal systems. As a result, the reported counts provide a snapshot of user complaints and may not represent the full set of affected accounts or geographic distribution.
For users encountering service interruptions, the companys post served as the primary confirmation that Meta was investigating. Beyond that acknowledgement, the public information available at the time of reporting was limited to the Downdetector counts and the companys brief statement.
Given the information currently available, it remains unclear what specific systems or infrastructure components were implicated in the outage. Metas statement focused on user access issues and did not specify whether the problem was confined to particular regions, platforms, or backend services.
Updates from the company and additional reporting from affected users may provide further clarity as the situation develops. Until Meta issues more detailed information or resolves the access problems, the precise cause and full extent of the disruption remain undetermined.