Stock Markets April 23, 2026 06:55 AM

US Software Shares Drop After IBM and ServiceNow Results Revive AI Disruption Concerns

Earnings from Big Blue and ServiceNow weigh on software names while chipmakers rally on stronger guidance

By Ajmal Hussain IBM NOW MSFT ADBE
US Software Shares Drop After IBM and ServiceNow Results Revive AI Disruption Concerns
IBM NOW MSFT ADBE

U.S. software stocks moved lower in premarket trading on April 23 after quarterly results from IBM and ServiceNow renewed investor anxiety that AI-driven automation could disrupt traditional software revenue models. IBM posted slower revenue growth in its software unit, driven by Red Hat, while ServiceNow cited delayed Middle East subscription deals that will affect first-quarter subscription revenue. Although both companies beat consensus on revenue and profit, the reports failed to calm market worries. By contrast, several analog chipmakers rallied following strong guidance from Texas Instruments and upbeat forecasts across the sector.

Key Points

  • Earnings from IBM and ServiceNow renewed investor concerns about AI-driven disruption to traditional software revenue models - impacts the software and enterprise SaaS sectors.
  • IBM's software growth slowed to 11.3%, contributing to a 7.4% decline in its shares - impacts large-cap enterprise software revenue expectations.
  • Analog chipmakers rallied after Texas Instruments forecasted second-quarter revenue and profit above estimates, benefiting semiconductor and hardware suppliers.

April 23 - U.S. software equities slipped in premarket trading as quarterly reports from International Business Machines and ServiceNow fed renewed concerns about how artificial intelligence tools might reshape demand across the software sector.

IBM reported a deceleration in revenue growth during the first quarter, with softness concentrated in its software business, which is anchored by its Red Hat cloud unit. Growth in that segment slowed to 11.3%, a development that weighed on sentiment and sent IBM shares down 7.4%.

ServiceNow also warned of a drag to its first-quarter subscription revenue service, pointing specifically to delays in deals in the Middle East attributable to the ongoing Iran conflict. The company and IBM both delivered first-quarter revenue and profit above analysts' expectations, but investors appeared unmoved by those beats, focusing instead on signs of emerging vulnerability in recurring software revenue streams.

Market strategists at UBS Global Wealth Management framed the issue as a shift in investor expectations - the emphasis has moved from merely having an AI narrative to demonstrating that AI can underpin viable products, integrate into workflows, and generate returns. They noted that widespread disruption in software looks more like a long-tail risk rather than an immediate threat, particularly for enterprise-focused and mission-critical vendors that benefit from sticky customer relationships.

Investor apprehension about AI-fueled disruption has been building since Anthropic introduced new automation tools in February that perform tasks across areas such as marketing and data analytics. Those developments prompted questions about the pressure such automation could place on incumbent software businesses.

In premarket action, Microsoft fell 1.8%. Other major software and security names also retreated: Adobe dropped 2%, CrowdStrike declined 2.2%, Intuit slipped 3.2% and Datadog was down 2.4% before the opening bell.

By contrast, analog chipmaker Texas Instruments jumped 11.7% after it provided second-quarter revenue and profit guidance above analyst estimates. Other analog and chip suppliers also gained, with ON Semiconductor, Microchip Technology, NXP Semiconductors and Analog Devices rising between about 3.7% and 4.7%.

The diverging performance highlights how the AI wave has created differing fortunes across hardware and software. Year-to-date through the period referenced in the reports, the S&P 500 software and services index has fallen by more than 13%, while the Philadelphia SE Semiconductor index has advanced almost 40%. Over the same span, the broader S&P 500 benchmark has risen roughly 4%.

Separately, a market-focused product called ProPicks AI was referenced as evaluating Microsoft along with thousands of other companies using over 100 financial metrics. The description indicates the tool applies AI to identify stock ideas that balance fundamentals, momentum, and valuation, and cited past winners highlighted by the product. Additional promotional messaging noted a flash sale related to that offering.


Key takeaways and market reaction are summarized below.

Risks

  • AI-driven automation tools could pressure revenue growth in traditional software categories, particularly if they begin to replace workflows currently addressed by subscription software - impacts software and SaaS vendors.
  • Geopolitical developments, such as the Iran conflict, can delay large enterprise deals and affect subscription revenue recognition - impacts multinational software providers with exposure to the Middle East.
  • Market reallocation from software to chipmakers may continue if investors perceive hardware suppliers as better near-term beneficiaries of AI demand, increasing sector rotation risk for equity portfolios.

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