Stock Markets June 11, 2026 10:25 AM

Amazon rolls out Alexa+ across Canada, adding generative AI features for Prime members

Alexa's new generative AI assistant goes bilingual and is free to Prime members while non-Prime users face a paid tier

By Nina Shah
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Amazon has made its generative AI-powered assistant, Alexa+, broadly available in Canada at no extra charge for Prime members. The assistant supports English and French, integrates with a range of local services, and is accessible on enabled devices, the Alexa.com browser site, and the Alexa mobile app. Non-Prime users can pay a monthly fee for full access or use a limited free text chat.

Amazon rolls out Alexa+ across Canada, adding generative AI features for Prime members
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Key Points

  • Alexa+ is now fully available in Canada for Prime members at no additional cost and supports English and French.
  • Amazon reports higher engagement with Alexa+ compared with the previous generation - double the interaction rate, a 60% lift in smart home usage, and five times more recipe requests.
  • Non-Prime users can subscribe for $27.99 CAD per month plus tax for full access; a limited free text chat remains available on Alexa.com and in the Alexa app.

Amazon launched Alexa+ across Canada on Thursday, offering Prime subscribers unrestricted use of its generative AI assistant at no additional cost. The company said the upgraded assistant supports both English and French and can be accessed on Alexa-enabled devices, at Alexa.com in a browser, and through the Alexa mobile application.

Amazon reported adoption gains since the assistant's earlier introduction. Canadians are interacting with Alexa+ at double the rate recorded for the prior generation, the company said, with smart home-related interactions rising by 60% and recipe requests increasing fivefold. Over the past year, Alexa interactions in French totaled more than 450 million.

Functionality within Alexa+ includes control of smart home devices, making restaurant reservations, planning trip itineraries, and searching for products online. The assistant already connects with several local services, including CBC, OpenTable, Fodors, and a variety of music providers. Amazon said it intends to add further integrations with Yelp, Uber Eats, Suno, and TripAdvisor.

For non-Prime Canadians, full Alexa+ access is available for a subscription fee of $27.99 CAD per month plus tax. Prime members receive the service as part of their membership. Customers who do not subscribe to Prime can still use a limited, free text-based chat version of Alexa at Alexa.com and within the Alexa app.

Alexa+ first entered the Canadian market in an Early Access phase in November 2025. Amazon provided usage figures reflecting ongoing engagement on its platform: Canadians interact with Alexa more than half a billion times each month and listen to over 50 million hours of music monthly via Echo devices, the company said. Engineering teams in Amazon's Toronto and Vancouver technology hubs contributed to building the new architecture that supports multiple large language models powering Alexa+.


Availability and access

  • Prime members - unlimited access to Alexa+ at no extra charge.
  • Non-Prime users - full Alexa+ via subscription at $27.99 CAD per month plus tax; limited free text chat available on Alexa.com and the Alexa app.
  • Supported languages - English and French.

The rollout positions Alexa+ as a bilingual, generative AI assistant integrated with local Canadian services and previously established Echo device usage. Amazon highlighted both usage growth metrics and the role of its Canadian tech teams in developing the assistant's underlying architecture.

Risks

  • Planned integrations - Several service connections such as Yelp, Uber Eats, Suno, and TripAdvisor are announced as future additions but are not yet available, creating uncertainty for full-feature adoption - impacts consumer apps and local services.
  • Paid access for non-Prime users - The $27.99 CAD monthly fee plus tax may limit uptake among non-Prime consumers and could affect adoption rates outside the Prime subscriber base - impacts consumer tech and subscription revenue exposure.
  • Limited free functionality - Non-Prime customers have access only to a restricted text-based chat on Alexa.com and in the app, which may constrain engagement and trial behavior compared with full voice-enabled features - impacts smart home and voice-assistant usage.

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