LOS ANGELES, Sept. 15, 2026 (GLOBE NEWSWIRE) -- ServiceTitan (Nasdaq: TTAN), the software platform that powers the trades, today announced that Canopy Services, a residential roofing platform backed by Trivest Partners, has standardized operations on ServiceTitan to support continued growth across its expanding family of roofing brands. By bringing sales, production, customer management, and reporting onto a single platform, Canopy has established a repeatable operating model that enables growth while preserving the local expertise and customer relationships that define each brand.
“As roofing businesses grow, they need technology that can support the complexity of their operations without slowing them down,” said Nina Katsman, General Manager of Exteriors at ServiceTitan. “Canopy is a great example of what’s possible when technology providers and roofing operators work together to solve the industry’s unique operational challenges. We’re committed to continuing that collaboration to ensure roofing businesses have the tools they need to grow with confidence.”
Since standardizing operations on ServiceTitan, Canopy has seen measurable success across its entire business, including improvements in the four metrics they focus on to drive the health of their business: call center booking rates, cancelled rates, close rates and average ticket size. ServiceTitan’s end-to-end platform is also giving Canopy’s leadership team real-time visibility across every brand, creating a consistent operational framework to support future growth.
“When we first adopted ServiceTitan, we knew roofing had unique operational needs that weren’t always reflected in traditional field service software. Throughout our partnership, the ServiceTitan team listened to our feedback and continued investing in the platform to better support roofing-specific workflows,” said Tim Russell, CEO of Canopy Services. “For us, it’s about freedom within a framework. ServiceTitan gives each of our brands the ability to serve its local market while providing the consistent operational framework we need to stay aligned and continue growing.”
Unlike traditional field service businesses, roofing contractors manage longer project lifecycles, complex production handoffs and sales-driven workflows that require specialized operational support. Historically, roofing contractors have relied on multiple disconnected systems to manage their sales, production and customer workflows. Working alongside roofing customers like Canopy, ServiceTitan has continued expanding its roofing-specific capabilities to address those operational needs. Today, contractors can manage every stage of the customer journey on a single platform built to support the way roofing businesses operate.
“Having one system across our business has changed the way our team operates every day,” said Scott Knuckles, General Manager of Adam Vaillancourt Roofing & Gutters and a Canopy brand. “Sales, production and leadership are all working from the same information, so we’re spending less time tracking down updates and more time delivering for our customers. We’ve also seen the platform continue to evolve alongside our business, making it easier to manage the unique workflows that matter most to roofing contractors.”
Canopy’s continued investment in ServiceTitan reflects a broader shift across the roofing industry toward unified operating platforms that give contractors clearer visibility into sales, production and customer management as they grow. As contractors continue to modernize their businesses, ServiceTitan remains committed to delivering roofing-specific innovation that helps customers scale with greater efficiency, visibility and consistency.
For more information about ServiceTitan, visit https://www.servicetitan.com/roofing.
About ServiceTitan
ServiceTitan is AI for the trades—a purpose-built agentic operating system designed to automate the workflows that run a contracting business, from enterprise commercial construction to residential field service, exteriors and beyond. The company’s end-to-end solution gives contractors the tools they need to run and grow their business, while providing a stellar customer experience. Learn how ServiceTitan is equipping tradespeople with the AI technology they need to keep the world running at: www.servicetitan.com
About Canopy Services
Canopy Services partners with premier roofing, gutter, and siding companies across the U.S., providing operational and marketing support that enables each brand to grow while preserving its local identity. Learn more at canopyserve.com.
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Press Contact
Max Wertheimer
ServiceTitan, Inc.
Press@servicetitan.com