FSLY November 5, 2025

Fastly Q3 2025 Earnings Call - Accelerating Growth and Profitability with Record Free Cash Flow

Summary

Fastly reported a robust third quarter in 2025, beating revenue and profitability estimates while posting record free cash flow. Fueled by disciplined execution and a strengthened platform strategy, the company saw 15% year-over-year revenue growth, with security revenue surging 30% driven by cross-sell initiatives and a key multi-product deal with a top 10 customer. Gross margins improved substantially to 62.8%, reflecting operational leverage and engineering efforts enhancing network efficiency. The new CFO has implemented rigorous budgeting and cost discipline, supporting scalability and sustained profitability. Despite typical seasonal expectations, Q3 saw unusually strong momentum, leading Fastly to raise full-year guidance for revenue, operating profit, and free cash flow. International expansion in APJ is gaining traction, complementing broader customer base growth and enhanced product penetration. Fastly's long-term outlook is anchored by product innovation in edge security and AI integration, with management confident about maintaining growth and further improving net retention rates.

Key Takeaways

  • Fastly exceeded the high-end revenue guidance with $158.2 million in Q3 2025, marking a 15% year-over-year increase.
  • Gross margin improved by 380 basis points sequentially to 62.8%, driven by operational leverage and network efficiency investments.
  • Operating income reached a record $11.6 million, well above the $1 million midpoint guidance.
  • Free cash flow hit a quarterly record of $18 million, reversing negative free cash flow from the prior year.
  • Security revenue grew 30% year over year to $34 million, representing 21% of total revenue, driven by cross-sell success and new product launches.
  • A significant multi-product deal with a top 10 strategic customer expanded usage across all three product lines.
  • Network services revenue grew 11% year over year, supported by healthy traffic and upselling.
  • International expansion, particularly in Asia-Pacific (APJ), is gaining traction with new leadership and early customer wins.
  • Trailing 12-month net retention rate improved to 106%, showing progress in customer retention and upsell efforts.
  • Q4 guidance anticipates revenue of $159-$163 million with operating profit between $8 million-$12 million, maintaining expectations for continued growth and profitability.
  • Management flagged no major one-time items impacting Q3 results, describing the quarter’s performance as driven by strong execution and bookings linearity.
  • The company is implementing stricter budgeting and cost discipline for 2026 to align spend with growth and scale objectives.
  • Fastly saw competitive gains and anticipates benefiting from competitor market exits, though the impact is expected to be modest.
  • AI enhancements and advanced security features, including deception capabilities in the next-gen WAF, are key innovation highlights.
  • The large security deal’s revenue is fully ratable and expected to contribute to Q4 and beyond, without one-time recognition effects.

Full Transcript

Rebecca, Conference Operator: Good afternoon. My name is Rebecca, and I’ll be your conference operator today. At this time, I would like to welcome everyone to the Fastly Third Quarter 2025 Earnings Conference Call. All lines have been placed on mute to prevent any background noise. After the speaker’s remarks, there will be a question-and-answer session. If you would like to ask a question during this time, simply press star followed by the number one on your telephone keypad. If you would like to withdraw your question, press the pound key. Thank you. I would now like to turn the call over to Vern Essi, Investor Relations at Fastly. Please go ahead.

Vern Essi, Investor Relations, Fastly: Thank you, and welcome everyone to our Third Quarter 2025 Earnings Conference Call. We have Fastly CEO Kip Compton and CFO Rich Wong with us today. The webcast of this call can be accessed through our website, fastly.com, and will be archived for one year. Also, a replay will be available by dialing 800-770-2030 and referencing conference ID number 754-3239 shortly after the conclusion of today’s call. A copy of today’s earnings press release, related financial tables, and investor supplement, all of which are furnished in our 8-K filing today, can be found in the investor relations portion of Fastly’s website. During this call, we will make forward-looking statements, including statements related to the expected performance of our business, future financial results, product sales, strategy, long-term growth, and overall future prospects.

These statements are subject to known and unknown risks, uncertainties, and assumptions that could cause actual results to differ materially from those projected or implied during the call. For further information regarding risk factors for our business, please refer to our filings with the SEC, including our most recent annual report filed on Form 10-K and quarterly report filed on Form 10-Q filed with the SEC and our Third Quarter 2025 earnings release and supplement, for a discussion of the factors that could cause our results to differ. Please refer in particular to the section entitled Risk Factors. We encourage you to read these documents. Also note that the forward-looking statements on this call are based on information available to us as of today’s date. We undertake no obligation to update any forward-looking statements except as required by law. Also, during this call, we will discuss certain non-GAAP financial measures.

Unless otherwise noted, all numbers we discuss today, other than revenue, will be on an adjusted non-GAAP basis. Reconciliations to the most directly comparable GAAP financial measures are provided in the earnings release and supplement on our investor relations website. These non-GAAP measures are not intended to be a substitute for our GAAP results. Before we begin our prepared comments, please note that we will be attending four conferences in the fourth quarter: the RBC 2025 TMT Conference on November 19 in New York, the 6th Annual Needham Tech Week on November 20 in New York, the UBS Global Technology and AI Conference in Scottsdale on December 3, and the Raymond James 2025 TMT and Consumer Conference in New York on December 8. Now I’ll turn the call over to Kip.

Kip Compton, CEO, Fastly: Thanks, Vern. Hi everyone, and thank you for joining us today. We had an outstanding third quarter, and I’m pleased to share our results. These results reflect our disciplined execution, exceeding the high end of our guidance on revenue and operating profit, as well as achieving record free cash flow. This momentum drove record results across all three of our product lines. When I became CEO, I laid out a clear mandate to accelerate our growth and drive to profitability. This quarter marks the next step in Fastly’s transformation: accelerating growth and innovation with operational rigor and discipline. As a result, we are raising our full-year guidance for revenue, profitability, and free cash flow. We believe our Q3 performance demonstrates that the strategic initiatives we put in place earlier this year are translating into results. Now, turning to highlights from Q3.

Our third quarter revenue was $158.2 million above the top end of our guidance and a record high. Our gross margin of 62.8% also exceeded the top end of our guidance. This was an improvement of 380 basis points sequentially as we delivered healthy margin leverage on a revenue upside. We posted record operating income of $11.6 million, significantly above our $1 million guidance midpoint. Similar to Q2, we achieved strong operating leverage in the third quarter, with OPEX up 10% year over year compared to 15% year over year revenue growth. This strong financial performance drove record quarterly free cash flow of $18 million. Our financial performance this quarter demonstrated strong rigor in our go-to-market motion, with revenue growth accelerating to 15% compared to 12% in the second quarter. Our platform expansion and cross-sell strategies were major contributors, driving our security revenue growth to 30% year over year.

These results reflect operating leverage in our business and our continued focus on spend discipline. Our cross-sell motion accelerated this quarter, highlighted by a major multi-product win with a top 10 strategic account. This customer is now using products across all three of our product lines, positioning us for continued growth. We believe this win, enabled by our expanding security portfolio, highlights the tangible value our customers experience from consolidating onto the Fastly platform. Our innovation engine is firing on all cylinders. Our teams are developing advanced security capabilities that address our customers’ most pressing needs. In Q3, we introduced additional security and AI enhancements on the Fastly platform, including API Discovery, the first step in our comprehensive API resiliency strategy, helping customers continuously identify and protect their APIs as traffic flows through the Fastly platform. We launched industry-first deception capabilities in our next-gen WAF.

This feature is designed to actively mislead attackers and bots, disrupting their ability to adapt while giving our customer security teams the decisive upper hand. Additionally, we introduced AI integration with the Fastly MCP Server, making it easier for our customers to better understand and manage their Fastly services using AI. Since being named our President of Go-to-Market last quarter, Scott Lovett and his team have continued to drive gains with our go-to-market transformation. This effort, based on our platform strategy, is catalyzing greater upsell and cross-sell, as well as new customer acquisition. We believe our success in the third quarter illustrates why customers turn to Fastly: performance, flexibility, programmability, and industry-leading support. Let me share a few examples from the third quarter. A major retailer in the LATAM region wanted to streamline its operations with a single vendor.

They chose the Fastly platform to unify their edge security, delivery, and bot management. This strategic win demonstrates the turnkey nature of our platform, providing exceptional performance, security, and operational efficiency. A leading APJ-based specialty retailer wanted to consolidate vendors and unify their edge cloud strategy. They chose the Fastly platform for our superior performance and our in-time zone customer support to resolve critical security and delivery issues quickly. An American streaming leader needed a solution that would integrate seamlessly with their existing workflows. They chose our WAF over our competitors and consolidated their delivery, security, and image optimization needs with Fastly. By moving to the Fastly platform, they drove operational efficiencies while enhancing their technology stack. A prominent weekly news magazine needed to relaunch their app on a tight timeline. This was an example of our customer advocacy flywheel.

Three internal champions who loved Fastly at prior companies successfully advocated for its adoption at their new employer, replacing a competitor with our delivery and security solutions. All of these wins are powered by our platform strategy. Our focus is squarely on execution and disciplined investment to drive growth. This is concentrated in our platform strategy and includes goals of continuing to expand our platform, especially through edge security capabilities. Increasing the value customers get from our entire platform by driving simplification and a superior developer experience through AI. Sustaining and growing the strong go-to-market execution demonstrated this quarter, with a focus on new customer acquisition and significant cross-sell and upsell opportunities. Continuing to invest in our international expansion, particularly in APJ, where we are seeing early results with new customer wins. We are excited about the significant opportunity ahead.

We are confident in our team’s ability to execute, and we’re pleased to raise our financial targets. Now I want to introduce our new CFO, Rich Wong. We are incredibly excited to have Rich on the leadership team. He has hit the ground running, focusing on scaling the business and maintaining strong cost discipline. His leadership is already making a difference in the business, as you can see in our Q3 results. He will now walk you through our financial results and updated guidance in more detail. Rich, over to you.

Rich Wong, CFO, Fastly: Thank you, Kip, and thank you, everyone, for joining us today. I would like to start by saying that I’m very excited to be here and about the opportunity that lies ahead. I chose to join Fastly because I was excited by its leading technology and superior performance among edge cloud platform companies. Customers love our technology, our products, and our best-in-class support. I truly believe that we are positioned at the right place for edge cloud at the right time as we see workloads shift to the edge to complement central clouds. I also saw an opportunity to unlock value for our customers and shareholders. Since coming on board, I’ve seen many opportunities in finance where we can influence better outcomes with our customers, as well as our financial performance with our investors.

For example, as we move into year-end 2025 and looking ahead to 2026, we are implementing a rigorous budgeting process across the company, and we are building more discipline around the ROI of our spend, with a focus towards growth and scale. I’ve added staff to the finance function to support this effort, and I’ve also brought in a new Chief Accounting Officer. Before I dive into our Q3 results, I would like to say I am very proud of our financial performance this quarter, having achieved our third consecutive quarter of accelerating revenues. We’ve also achieved near-record gross margins, record profitability, and record free cash flow. We continue to launch product enhancements that our customers love. I’m excited to be here and partner with Kip and the team to help Fastly scale to the next level. Now onto our Q3 results.

I’d like to remind you that, unless otherwise stated, all financial results in my discussion are non-GAAP-based. Revenue for the third quarter increased 15% year over year to $158.2 million, coming in above the high end of our guidance range of $149-$153 million. This revenue upside was driven by three key factors. First, successful cross-sell motion, where we signed a big multi-product win with one of our top 10 strategic customers and made inroads on security sales with other customers. Second, competitive share gains through new customer acquisition. Finally, greater upsells with existing network services customers. Together, these three factors provided us strong tailwinds in the quarter and led to an outstanding top-line performance. Network services revenue of $118.8 million grew 11% year over year. We saw healthy traffic levels in the third quarter due to stronger market conditions and the success of upsell motion.

Security revenue of $34 million grew 30% year over year, comprising a record 21% of our total revenue. This was due to the expansion of our security portfolio over this past year, coupled with the success of our cross-sell motion. Our other products revenue of $5.4 million grew 51% year over year, driven primarily by sales of our compute products. In the third quarter, our top 10 customers represented 32% of revenue. We continue to see strength in our broader customer base, with revenue from customers outside our top 10 growing 17% year over year and 5% sequentially. Also, no single customer accounted for more than 10% of revenue in the third quarter. Affiliated customers that are business units of a single company generated an aggregate of 10% of the company’s revenue for the quarter.

Our trailing 12-month net retention rate was 106%, up from 104% in the prior quarter and up from 105% in the year-ago quarter. The quarter-over-quarter and year-over-year increases were primarily due to revenue increases from a few of our largest customers in prior quarters. Our last 12-month net retention rate closely follows our overall revenue growth rate trend. We exited the third quarter with an RPO of $268 million, growing 16% year over year. During the third quarter of 2025, we discovered an error in how we historically calculated RPO around our treatment of termination for convenience rights. As a result, we recapped our historical RPO bound in the investor supplement. We want to emphasize that this change will not impact our continued focus on increasing the number of customers, with revenue commitments also driving them towards higher commitment levels.

I will now turn to the rest of our financial results for the third quarter. Our gross margin was 62.8% in the third quarter, coming in 330 basis points above our guidance bid point of 59.5%. Up 410 basis points from 58.6% in Q3 2024. We experienced $1.6 million in a non-recurring cost of revenue tailwind, primarily due to accrual reversals. Accounting for this, our gross margin would have performed at approximately 62%, well above our guidance expectations. During the quarter, we experienced gross margin leverage on a revenue upside and saw pricing declines moderate to the favorable end of our typical high teens year-over-year declines. Operating expenses were $87.7 million in the third quarter, coming in slightly better than expected due to lower discretionary spend and a more rigorous cost management process.

We are continuing our focus on our operating expenses and driving greater leverage in our operating results as we scale the business. We had an operating income of $11.6 million in the third quarter, coming in better than the $1 million midpoint of our operating guidance range of $1 million loss to $3 million profit. In the third quarter, we reported a net profit of $11.1 million, or $0.07 per diluted share, compared to a net profit of $3.8 million, or $0.03 per diluted share in Q3 2024. Our adjusted EBITDA was $25.7 million in the third quarter, compared to $14.6 million in the third quarter of 2024. Turning to the balance sheet, we ended the quarter with approximately $343 million in cash, cash equivalents, marketable securities, and investments, including those classified as long-term, a sequential increase of $22 million over Q2 2025.

As a reminder, our March 2026 0% coupon convertible notes balance of $188 million became current in the first quarter and continues to be reflected in our current liabilities. We have adequate liquidity to cover our working capital operating requirements and to pay the March 2026 convertible notes when they come due. Our cash flow from operations was positive $28.9 million in the third quarter, compared to positive $5 million in Q3 2024. Our free cash flow for the third quarter was $18.1 million, representing a $25.2 million increase from negative $7.1 million in the Q3 2024 quarter. Our cash capital expenditures were approximately 9% of revenue in the third quarter. As a reminder, our cash capital expenditures included capitalized internal use software. I will now discuss our outlook for the fourth quarter and full year of 2025.

I’d like to remind everyone again that the following statements are based on current expectations as of today and include forward-looking statements. Actual results may differ materially, and we undertake no obligation to update these forward-looking statements in the future, except as required by law. Our revenue model is primarily based on customer consumption, which can lead to variability in our quarterly results. Our revenue guidance reflects these dynamics in our business and is based on the visibility that we have today. In September 2025, the Trump administration issued an executive order establishing a framework that lets TikTok continue operating in the U.S. if it completes a qualified divestiture to a new U.S. majority-owned joint venture. The administration also paused enforcement of the divestiture ban law until January 23, 2026, while the transaction of national security safeguards were finalized.

For perspective, the U.S. traffic of ByteDance, the parent company of TikTok, represented less than 2% of our revenue in the third quarter. We perceive losses of business due to these actions as less likely than in prior periods, and for our Q4 guidance, we will once again incorporate all sources of ByteDance revenue into our forward guidance. As Kip discussed, we saw revenue strains from successful cross-sell and upsell motions and share gains due to competitive takeouts and anticipate this momentum to continue in the fourth quarter. As such, we expect revenue in the range of $159-$163 million in the fourth quarter, representing 15% annual growth at the midpoint. We anticipate our margin leverage on higher revenue levels to continue to favorably impact gross margins. We anticipate our gross margins for the fourth quarter will be 61.5% plus or minus 50 basis points.

For comparison purposes, we call that we experienced $1.6 million of favorable cost of revenue tailwinds in the third quarter. Guidance for our fourth quarter operating results reflects the impact of a sequential increase in revenue, an expected sequential decrease in gross margin, and an expected modest sequential increase in operating expenses. As a result, for the fourth quarter, we expect a non-GAAP operating profit of $8 million-$12 million. We expect a non-GAAP net earnings per diluted share of $0.04-$0.08. Note that for the fourth quarter, fully diluted share count for positive EPS will be approximately 168 million shares. For calendar year 2025, we are raising our revenue guidance to a range of $610 million-$614 million, reflecting annual growth of 13% at the midpoint. We anticipate our 2025 gross margins will be between 60%-61%.

We are increasing our non-GAAP operating profit expectations to a range of $9-$13 million, reflecting an operating margin of 2% at the midpoint and highlighting our profitability compared to 2024’s operating loss margin of 4%. We expect our non-GAAP net earnings per diluted share to be in the range of $0.03-$0.07, and we expect free cash flow to be in the range of $25-$35 million, compared to negative $36 million in 2024, an improvement of $66 million year over year at the midpoint. Finally, we expect our cash CapEx to be in the range of 10%-11% of revenue for the full year. Before we open the line for questions, we would like to thank you for your interest and your support in Fastly. Operator?

At this time, I would like to remind everyone, in order to ask a question, press star then the number one on your telephone keypad. We’ll pause for just a moment to compile the Q&A roster. Your first question comes to the line of James Fish with Piper Sandler. Hey, guys. Mid-quarter, and thanks for the questions here. Look, I understand security cross-sell did well, and NRR was up two percentage points sequentially on a 12-month basis, but I’m backing into that the implied NRR is a little bit lower. And so if security really accelerated, it kind of raises the question as to what’s going on with the delivery business expansion. Can you just walk us through the dynamics there as to what’s going on with delivery expansion versus kind of what you reported here for overall? Yeah, Jim, this is Rich. Thank you for the question.

I would say that. From the net revenue retention perspective, we look at it in aggregate across all three business lines. I would guide you, if you’re looking at network services, to look at the year-over-year growth rate with network services. For the quarter, we’ve delivered about 11% year-over-year growth on the network services side, and that was our third quarter of accelerating network services revenue. Fair enough. Competitively, obviously, you guys over the last few quarters have had a bit of a tailwind on edge yield. There are discussions around Quilt now. I guess how much of an opportunity with them seemingly winding down here could that be given some customers were trying to use them a bit for somewhat of a DIY approach? Yeah. Hey, Jim. We’ve not been running into Quilt very often. I think any opportunity with Quilt would obviously be significantly smaller.

Than the edge yield tailwind that you referenced. Of course, we see an opportunity and expect there may be some benefit. Got it. Thanks, guys. Thank you. Your next question comes to the line of Frank Luthen with Raymond James. Great. Thank you. Just wanted to see if there’s anything one-time or anything in the quarter that we should know about, or is this sort of a good jumping-off point going into Q4? Can you update us on the seasonal trends you’re seeing in the delivery business in Q4? How are they trending so far this fall, maybe relative to last year? Thanks. Yeah. Your first question around any one-time items on the quarter, I think the quarter just had a confluence of a number of activities.

I would say at first, we just had a very good cross-sell quarter where I think Kip mentioned in the script we had a top 10 customer by all three products, and so that was number one. I think the second one was that in that quarter, we also had very strong bookings linearity. In that quarter, we had almost half of our bookings in the quarter booking the first month, which is not typical for us. That bookings linearity really helped the Q3 results. I think when we look at Q4 guidance, we are being prudent based on what we see today. I think that we feel really good about the guide. I think the traffic, the second part of your question around where are we seeing traffic, we do see pretty good traffic for Q3.

We’re seeing it continue in Q4, which is why we felt really good about raising the guidance from where consensus is by about $6.8 million. Yeah. Specifically to your question about seasonality in the network services business, right now, we’re not seeing anything out of the ordinary on that front. All right. Great. Thank you. Your next question comes to the line of Jonathan Ho with William Blair. Hi. Good afternoon and congratulations on the strong quarter. I just wanted to maybe start out with your security portfolio. Where are you seeing the most strength in terms of your new offerings and sort of demand generation on that side? Great question. It’s actually fairly broad-based. As you know, we’ve launched a number of products over the last 12 months or so, and we’ve been enhancing those products as follow-on releases.

I’m referring to things like bots, the AI bot management, the DDoS capabilities. We’ve all seen those received very well and in many cases implemented together in combination for customers. Our award-winning leading Next-Gen WAF continues to do well, but the new products are helping us with growth there. Got it. In terms of that large competitor displacement, I was wondering if you’d give us a little bit more color in terms of why specifically did they choose you. What is it about maybe the product portfolio that drove these supporters to sort of standardize on Fastly? What does that opportunity look like going forward? Thank you. I think you’re referring to the example I shared of folks who had worked with Fastly at a prior employer and rallied for the adoption of it at their new company.

I think that we have a lot of customers who’ve used our product and see the, really, I think the performance and the support are two things that I hear a lot in those stories in general. I think that was a notable win, but it’s an actually surprisingly common occurrence for us to see that we were winning an account due to champions who had used our product at prior employers. Thank you. Your next question comes to the line of Fatima Ulani with Citi. Hey, this is Joel on for Fatima. Thanks for taking our question. Just thinking of international as a key area of investment, Kip, I think you mentioned some positive traction in APJ specifically. Could you get into detail on some of the returns that you’re seeing internationally?

I’ll also comment on what sales capacity looks like, how much more heavy lifting is there to do, just what you’re seeing so far and what’s down the road for international in the near term. That’s all. Thank you. Sure. No, I appreciate the question. I’ll make the point because I don’t think your question reflects this, but in the past, there’s been some concern about the impact on, for example, CapEx and our international expansion strategy. I think, as your question framed it very well, our international expansion strategy is around sales coverage and going after opportunities that are based in those areas. Obviously, we already operate a global network that delivers traffic just about everywhere in the world already. It really is, as you rightly framed it, a sales and opportunity-driven strategy.

The genesis of it is we’re under-indexed against the opportunities outside the United States. It’s not an unusual situation for a company based in the United States. We’re seeing those markets, particularly in Asia-Pacific, grow very quickly. We’ve been, Scott Lovett, our President of Go-to-Market, has been making investments on his team. I think we mentioned in our last quarterly call that we hired a new leader for the overall APJ region. It had previously just been part of a single international region that also covered Europe with a leader in Europe. This move has allowed us to increase our focus in Europe because that leader now can focus, frankly, on a smaller number of time zones. Obviously, having a new leader overall for Asia-Pacific has been an incredible benefit for the team, and they’re already seeing her leadership.

I mentioned, I think, in my examples and the prepared comments of wins, several from the APJ region. As we are increasing our sales coverage there, and we certainly plan to continue that through the rest of this year and into next year, we are just getting exposed to more opportunities and able to position our platform to benefit more of those customers. In terms of results, I mentioned we are seeing early results now, and I think those are reflected in my comments. We think this is something that could be more significant as we get into next year. It should not be an immediate benefit, but given the nature of it as a sales coverage and go-to-market type of investment, the returns should come relatively quickly. You all set, Joel? Your next question comes to the line of Rudy Kessinger with DA Davidson. Hey, great.

Thanks for taking my questions, guys. On the security. Revenue in the quarter is $34 million. It doesn’t sound like there’s anything one-time, but could you quantify maybe on maybe that large cross-sell or across other deals, like upfront RevRec that maybe doesn’t repeat in Q4? I’m just trying to get a sense of that $34 million to new baseline. Should we expect that to grow sequentially in Q4 and into next year, or if there was any kind of upfront RevRec that won’t repeat in Q4? Yeah, thanks. I think we mentioned earlier there was bookings linearity early in the quarter, and I think this one was a bookings linearity where we did see the benefit of security that ended up benefiting all three months. I do think that there is still opportunity here as we continue to push for cross-sells across the sales organization.

That this $34 million and the 30% year-over-year growth rate, we will continue to make sure that we focus on this and sustain those numbers. This is that one benefit from that one quarter and that big deal really helped the big sequential jump that you see. Yeah. I mean, we really saw a significant increase in our security revenue run rate early in the quarter as we had a number of opportunities, certainly led by the large one that Rich mentioned, ramped very quickly and very early in the quarter. While there is no one-time RevRec or anything like that, I would just guide that we probably got a full quarter of benefit from that increase. Obviously, that business we expect to continue in this quarter and beyond.

It is not one of those situations where we got a partial quarter benefit and then enjoy another leg of growth on that particular piece of business with a full quarter benefit the following quarter. Okay. Just to double-click on that, then I actually do have a separate kind of follow-up. That means the revenue you got from those deals in security in Q3, that is fully ratable revenue that will repeat again in Q4 for a full quarter. Yeah. It is aligned with the rest of our, if you will, recurring revenue. It does not constitute one-time service and implementation or other things like that. We expect that revenue to continue. Okay. Got it. Very helpful. If I look at the obviously very stable growth, 17% in the non-top 10 customers, but look at the top 10. Quarter over quarter, they accounted for close to half the revenue growth.

It sounds like a lot of that is probably from that one top 10 customer that expanded into security. Could you just talk about maybe the rest of the top 10 and the trends that you saw quarter over quarter on the delivery side and what you’re expecting from that cohort in Q4 into next year? Sure. I mean, I think I would say we’ve not seen anything notable or out of the ordinary with that cohort outside of the significant security cross-sell that we mentioned. We expect that business, I mentioned early, seasonality so far looks normal for that business. I guess one comment would be we were excited with the ability to cross-sell in that top 10 segment, especially our security portfolio. We are looking and believe there may be additional upside there over time.

I think the ability to apply our platform strategy even with our largest customers is something we’re very excited about. Your next question comes from the line of Jeff Van Ree with Greg Holland. Hey, this is Daniel Hitchman on for Jeff Van Ree. Kip, Rich, congrats on the quarter. Just one for me, going back to the seasonality questions that have been already asked and sort of expecting some regular seasonality this quarter, when I look at, historically, of course, Q4 is the seasonally strongest quarter. You see often upper single-digit, even double-digit sequential uplift in Q4. This quarter, midpoint of the guide kind of points to a 2% sequential. Actually, the small sequential increase from Q3 to Q4 that we’ve seen so far this year, typically we see a big uplift.

There’s just anything to call out in terms of that, in terms of just conservatism, expecting a different pattern going into Q4, just on a sequential basis, how you’re thinking about that. Good question, Daniel. And thanks for the question. I think when we look at the Q4 guidance, I mean, we do typically see usually a slower Q3 and a bigger Q4. I think this quarter, just we had a confluence of events where Q3 was a bit higher. If you look at sequential growth in network services for the quarter, we were about $4 million up. I think for us, we saw some special pickups in both network services. We’ve also obviously benefited from the security. We think that based on what we see today on traffic patterns in Q3 and Q4, we do think the sequential guide we think is pretty reasonable.

Okay. That’s helpful. And then just on the gross margins, I mean. I called out the one time. I think you said, exclude that one time, 62% underlying non-GAAP gross margins is the strongest I think we’ve seen in several years. Just anything else you can call out in terms of from a hardware network perspective, walking us through what’s changing there that obviously you mentioned scale, but the company’s been scaling for a long time. Something different there, driving those higher, just kind of talk us through the underlying dynamics. Yeah. Q3 was a really good quarter for us. If you exclude that $1.6 million tailwind we mentioned on the earnings script, the gross margins would have been 61.8%. For the quarter specifically, I think we attribute it to two main reasons.

One is the scale that we talked about of the platform, especially when you see the sequential kind of rise in Q3. I think second is that our engineering team has made a lot of investments around trust engineering, making the network much more efficient. I think that we’re seeing some of the benefits from that. I think when you look at the Q4 guide, we’re guiding to kind of roughly flat versus Q3, continuing that advantage that we built in with the traffic engineering that we’ve been doing. Again, if you would like to ask a question, press star one on your telephone keypad. Your next question comes to the line of Tal Zilberman with Bank of America. Hey, guys. Maybe to continue on the line of questioning around security, I know you’ve called out before.

Potential for some volatility in that segment as you’re building out your go-to-market muscle. If I X out that one-time deal that you spoke about, are you seeing stabilization of that volatility, or do you think we can still expect to see some different trends as you’re building out these new product motions and go-to-market? Great question. What I can share is that in our internal analysis, when we excluded that one large deal, we still had accelerating growth in security. Certainly, we’re very excited and proud of that one deal, but that wasn’t the only thing driving good growth this quarter in security. Got it. Maybe as a follow-up, pivoting a little bit away, if we look at the net retention rate, we’ve seen some improvement over the last couple of quarters versus kind of the declines we saw last year.

Where do we think that net retention rate goes forward? As we look down maybe the next two, three years, can we return to that kind of peak of 120% you had a couple of years ago, or do you think it stabilizes at this kind of 106% rate? Yeah, I think that we’re very happy and proud of the NRR we achieved this quarter. I think it really goes to show the investment that Scott and his team have made around cross-sells and up-sells, and they’re really beginning to pay off. We do think that there is room going forward on this metric. We do think it’s going to increase next quarter. I just want to remind you that when we think about this metric, it is a last 12-month metric, and we are beginning to wrap some of the headwinds we saw in 2024.

For Q4, we do think this metric has room to improve. We do not give guidance on this, and so I cannot say the 120 or where we will be, but I do think that from where we are today, Q4 should be up. Understood. Thank you. Again, if you would like to ask a question, press star one on your telephone keypad. At this time, there are no further questions. I would now turn the call back over to Kip Compton for closing remarks. Thanks, Rebecca. We believe this quarter demonstrates tangible progress in our ongoing transformation. We are committed to building the world’s most powerful and flexible edge platform. We are pleased with the strong momentum we saw this quarter and our focus on building sustainable, profitable growth.

I want to thank our Fastly employees for all of their contributions, our customers for their trust and partnership, and our investors for their continued support. Thank you. Ladies and gentlemen, that concludes today’s call. Thank you all for joining. You may now disconnect.