authID Q4 2025 Earnings Call - Enterprise traction with marquee deployments, pipeline strong, financials pressured

Operator: day, and thank you for standing by. Welcome to the authID Q4 and full year 2025 earnings conference call. At this time, all participants are in a listen-only mode. After the speaker’s presentation, there’ll be a question and answer session. To ask a question during the session, you’ll need to press star one one on your telephone. You will then hear an automated message advising your hand is raised. If you would like to remove yourself from the queue, press star one one again. Please be advised that today’s conference is being recorded. I would now like to hand the conference over to your speaker for today, Graham Arad, General Counsel. Please go ahead.

Graham Arad, General Counsel, authID: Thank you, operator. Greetings and good afternoon. This is Graham Arad, General Counsel of authID. Welcome to the authID fourth quarter and full year 2025 results conference call. As a reminder, this conference is being recorded. Joining me on today’s call are our CEO, Rhon Daguro, and our CFO, Ed Sellitto. By now you should have access to today’s press release announcing our fourth quarter and full year 2025 results. If you have not received this, the release can be found on our website at investors.authid.ai under the News and Events section. Throughout this conference call, we will be presenting certain non-GAAP financial information. This information is not calculated in accordance with GAAP and may be calculated differently from other companies similarly titled non-GAAP information. Quantitative reconciliation of our non-GAAP adjusted EBITDA information to the most directly comparable GAAP financial information appears in today’s press release.

Before we begin our formal remarks, let me remind everyone that part of our discussion today will include forward-looking statements. Such forward-looking statements are not guarantees of future performance, and therefore you should not put undue reliance on them. These statements are subject to numerous risks and uncertainties that could cause actual results to differ materially from what we expect. Some of these risks are mentioned in today’s press release. Others are discussed in our Form 10-K for the fiscal year ended December 31, 2025, and other filings which are made available at www.sec.gov. I’d now like to introduce our CEO, Rhon Daguro.

Rhon Daguro, Chief Executive Officer, authID: Thank you, Graham, and thank you all for joining us today. I want to start by saying that I am incredibly excited about the market interest in authID and its technology. What is happening around this company right now, and what I get to share with you today, I believe is a pivotal moment for authID. Let me tell you why. Over the past year, there were major shifts in our market. The world woke up to identity, not the theoretical version of identity security that people have talked about for years, but the real, urgent, board room level version with the top two issues that are keeping CEOs up at night. Issue number one, the rise of deepfakes to trick existing authentication systems. Issue number two, the rise of rogue AI agents accessing systems without human accountability and without human control.

The most amazing part about this problem is that these companies are reaching out to authID for a solution. Companies that are some of the most powerful, most recognized, most consequential organizations on the planet. We are talking about the companies that define entire industries, companies that manage more assets, more transactions, and more users than many countries have citizens. These are companies that, frankly, a year ago existed in a universe we had no access to. Getting a meeting with them was a dream, and today they are calling us. They are not just asking questions. They want to see what our technology can do. They want RFPs completed. They want demos. They want to do full-blown proof of concepts. They want to explore deeper partnerships.

Pick any major industry, financial services, professional services, technology, retail, healthcare, and I can tell you, we are in active conversations with one or more of the top players in that space. Every single one of them has the same problem, and every single one of them is increasingly convinced that authID has the solution. I can’t name them today for contractual confidentiality reasons, and believe me, I wish I could, because the names would speak for themselves. I want to be very clear, these are not casual conversations. These are serious advanced engagements with organizations that do not waste their time. The fact that they are in the room with us, the fact that authID has earned a seat at the table with some of the most sophisticated enterprises in the world tells you everything you need to know about the quality of our technology.

That’s the backdrop for everything I’m going to share with you today. Now let me get into specifics. Let me walk you through what we signed and announced in 2025, because the published wins are significant in their own right. We announced a full production agreement with one of the top 20 retailers in the world, a major European retail chain with a global footprint. I want to be precise about something here. This is not a pilot. This is not a proof of concept. This is a live production deployment of our PrivacyKey technology, securing the identity verification and password reset system for their workforce, their back-office staff, their call centers. The agreement includes a contractual pathway to expand this deployment into their retail stores worldwide. One of the largest retailers on Earth evaluated every option available in the market and chose authID.

That is meaningful. We announced a partnership with MajorKey Technologies, one of the most respected identity security firms in the Microsoft ecosystem, a certified Microsoft Entra Suite services partner. Through this collaboration, AuthID’s Proof technology is now being brought to the Microsoft customers globally. MajorKey launched ID Proof Plus, a product built in direct collaboration with AuthID to deliver high assurance biometric identity verification into the Microsoft environment. Think about what that means for distribution. 18 months ago, we could not access the Microsoft channel. Today, we’re embedded in it. We continue to expand our partnership with NESIC, a subsidiary of NEC Corporation, a $20 billion global technology company. Phase 1 of our multi-phase strategy with NESIC is live, embedding AuthID inside their Symphonic Trust platform for identity verification and employee onboarding.

Together, we launched IDX, a platform that provides enterprise-grade identity assurance for distributed workforces, supply chain, and now AI agents. We signed an agreement with a fintech platform that powers more than 100 banks, institutions with assets ranging from $10 billion-$150 billion each. This is a single contract that gives authID a path to reach an enormous network of financial institutions through one integration. We also signed agreements with The Pipeline Group, entering the lead generation market specifically to validate remote workforce for onboarding, continuous authentication, and account recovery, and with an international bank for identity onboarding, verification, and authentication. Across every one of these wins, the message is the same. The world’s most demanding enterprise customers are choosing authID. This is because of our proprietary technology that we spent over two years rebuilding from the ground up.

Let me tell you what we built in 2025 and continue to enhance at a rapid pace by leveraging the power of today’s AI coding platforms. Because this is the foundation that is making all of these conversations possible. The pace at which we are delivering these enhancements is growing rapidly, and we are able to achieve this now without significantly increasing our engineering headcount. I’ll start with PrivacyKey, which provides biometric authentication without storing biometrics. This product is now live in production at enterprise scale, and the market is recognizing it. PrivacyKey was named Best Digital Trust Solution for ID Verification and Authentication at the 2025 PayTech Awards. That is independent validation from the payments industry that our technology is setting the standard. Next is IDX, delivering enterprise identity assurance for distributed workforces, supply chains, and AI agents.

This is the platform that is opening conversations we could not have two years ago. In November 2025, we unveiled the authID Mandate Framework, our comprehensive governance model for agentic AI security. I want to spend a moment on this because I think it’s one of the most important things we’ve ever announced. Here’s the problem every enterprise CEO is facing right now. We want to deploy AI agents. The business case is obvious. The efficiency gains are very real, but the accountability is not there. An AI agent operating with a phishable token or a static API key with no biometric anchor to a human being is a liability. If something goes wrong, a fraudulent transaction, a data breach, a compliance violation, who is responsible? The answer today for most enterprises is no one.

In 2026, with the launch of OpenClaw, CEOs are now faced with an even bigger challenge, AI agents representing employees. Mandate solves this. It binds every AI agent to a verified human sponsor using biometric anchored identity. It defines what the agent is authorized to do, monitors everything in real time, and produces a tamper evident audit trail for every action. In November, we were accepted in the NVIDIA Connect program, giving us access to NVIDIA’s AI and machine learning frameworks to accelerate the development of our GPU-powered biometric and policy engines. We are building our new application leveraging the Partner Connect ecosystem that is powering the next generation of AI. That is exactly where we need to be. Now let me address our 2025 financials before passing it to Ed to cover the numbers in more detail. Two early large engagements underperformed.

You know about both of these from the Q3 call. This is not news. The combined concessions for the full year were approximately $884 thousand. Those situations are behind us. The relationships remain active, and we are not recognizing further revenue from either contract until we reach resolution on revised terms. Despite this setback, our underlying revenue in Q4 was over 2 times what it was a year ago, $406 thousand versus $200 thousand. The core business, the customers who are live, ramping, and paying grew substantially. The headline net revenue number is impacted by one-time accounting adjustments that do not fully reflect the value of what we are building.

Our full-year gross BAR of $2.4 million came in below the $6 million revised target that I set on the Q3 call due to the sales cycles on these enterprise deals being longer than we modeled. However, the market demand for authID is high. The technology is winning, and we have a pipeline of over $30 million in active engagements with a significant number of large enterprise accounts. It takes time to close these deals, and the trajectory is moving in the right direction. In 2026, our momentum is increasing. In January, we announced our integration with ServiceNow, adding authID to the ServiceNow store, making us accessible to over 8,400 contact centers worldwide, including 85% of Fortune 500 companies.

Also in January, one of the world’s largest workforce solutions providers selected authID and our technology partner, TurboCheck, to protect its hiring, onboarding, and daily workforce operations. In February, a U.S. point-of-sale lending platform selected authID for merchant onboarding and consumer origination. Earlier this month, we launched our platform with a fintech, bringing advanced identity validation and AI deep fake authentication to over 100 financial institutions. Beyond these exciting new announcements, we also signed an OEM partnership with a reusable identity and background screening platform, and are in the process of finalizing agreements with two additional platforms providing services ranging from leading identity and information solutions to industry and smart city data solutions. Before I turn it over to Ed, I want to leave you with this.

The company you see today reflects the work over the last two years to retool, rebuild, and reposition our technology as needed to meet the requirements of the marketplace, driven by strict compliance around the usage of biometrics, the accuracy required for biometrics to be one in one billion, and the great dangers that agentic AI can create. Now, our technology is more advanced. Our pipeline continues to grow with high-quality accounts. Our OEM partnerships involve critical ecosystems. The world finally has recognized the deterministic identity problem that authID was built to solve in the new world of AI. I’ll now hand it over to our CFO, Ed Sellitto, to discuss our financial results.

Ed Sellitto, Chief Financial Officer, authID: Thank you, Rhon. Thank you all for joining us today. I’ll now review the financial results for the fourth quarter of fiscal year 2025. Looking at our GAAP results, total revenue for the quarter was $0.4 million compared to $0.2 million last year. For the year, total revenue was $2.0 million compared with $0.9 million a year ago, representing a year-over-year increase of 129%. Operating expenses for Q4 were $4.5 million, down from $4.9 million last year. For the full year, operating expenses were $20.2 million compared with $15.6 million in 2024.

The 2025 year-over-year increase is primarily due to the full year impact of headcount investment in sales and R&D as we continue to execute our enterprise sales strategy, as well as sales shares issued to management advisors and credit loss expense related to certain customer contracts of approximately $0.8 million. The year-over-year investment growth leveled out in the fourth quarter as we have largely held investments steady through 2025 while working to sign key enterprise clients from our pipeline. Net loss for the quarter was $4.0 million, of which non-cash charges were $1.1 million, compared with a net loss of $4.6 million a year ago, of which non-cash charges were $0.6 million. For the full year, net loss was $17.9 million, including $3.8 million in non-cash charges.

This compares with a net loss of $14.3 million for the same period last year, which included $2.8 million in non-cash charges. Our net loss per share for the quarter improved to $0.28, compared with $0.42 a year ago. For the full year, net loss per share improved slightly to $1.38, compared with $1.40 last year. Turning to RPO. Our remaining performance obligation, or RPO, represents the minimum revenue expected to be recognized from our signed contracts based on our customers’ contractual commitments. As of December 31, 2025, our total RPO was $2.2 million, a decrease of $1.4 million versus last quarter due to a reduction of contracted minimum fees related to a customer with delayed growth in their business.

This compares with an RPO of $14.3 million at the same period last year, impacted by the customer contracts discussed in Q3. We believe the RPO reductions from our earlier contracts are now fully factored in with our recent bookings from enterprise customers exhibiting much more predictability in their business and stability in our RPO going forward. We expect to resume RPO growth in 2026 as we gain traction closing additional enterprise deals in our pipeline in the coming months. On to our non-GAAP results. Adjusted EBITDA loss was $3.0 million for Q4, compared with a $4.1 million loss for the same period last year. For the full year, adjusted EBITDA loss was $14.4 million, compared with a $11.9 million loss last year.

The increase in EBITDA loss for the year is primarily due to the increase in operating expenses. However, we are seeing this start to turn around in Q4 as expense stabilization and increased customer revenue are beginning to improve our bottom line. Next is annual recurring revenue, or ARR, which is defined as the amount of recurring revenue recognized during the last three months of the relevant period multiplied by four. ARR as of Q4 is $1.8 million, compared to $1.7 million of ARR as of Q3, and $0.8 million for the same period last year. The year-over-year growth reflects our continued efforts to sign and go live with established market leaders, including Prove and the major global retailer signed this year.

Turning to BAR, or booked annual recurring revenue, which is the projected amount of annual recurring revenue we believe will be earned under contracted orders looking at 18 months from the date of signing of each customer contract. The gross amount of BAR signed in the fourth quarter of 2025 was $0.1 million, down from $7.1 million of gross BAR a year ago. Our Q4 2024 BAR was driven by the large deal with our next-generation AI partner in India, which was subsequently terminated as discussed in Q3. For the full year 2025 gross BAR was $2.4 million, compared with $9.0 million in 2024. The decrease in BAR for the quarter reflects continued longer sales cycles associated with our enterprise deals as we progress through these more extensive sales conversations.

As previously explained during our quarterly earnings calls, BAR comprises two components, which we refer to as CAR and UAC. The 2025 CAR, or committed annual recurring revenue, represents $1.1 million or approximately 44% of reported BAR. UAC or estimated usage above commitment is an estimate of annual customer usage that will exceed contractual commitments. UAC represents the remaining approximate $1.4 million of 2025 BAR, approximately 56% of reported BAR. I’ll conclude by revisiting our progress aligned to the revenue growth stages we report each quarter. The first milestone we use to monitor our growth is bookings as measured by BAR. As I mentioned earlier, in 2025 we realized a total gross BAR of $2.4 million compared with $9.0 million last year.

Despite this year-over-year reduction, we are seeing our momentum build both regarding the number of new enterprise prospects in our pipeline and their progression through proof of concept tests and contract discussions. While the timeline for these larger enterprise deals continues to draw out longer than expected, the excitement and demand for our privacy-preserving biometric solutions is growing from our customers and prospects. We remain committed to bringing more of these deals with market-leading organizations over the finish line in 2026. The next milestone is our remaining performance obligation or RPO. Our 2025 RPO of $2.2 million is a number that we expect to climb back towards its previous levels as we move past the negative one-time adjustments from earlier customers and plan to further grow our enterprise customer base in the coming months. Our third milestone is revenue recognized in accordance with GAAP.

Our 2025 revenue of $2.2 million grew approximately $1.1 million over the same period last year as we went live with significant new enterprise customers in 2025. As we’ve called out in prior earnings calls, customer retention and expansion remains an important focus of ours, particularly in establishing that our customers get value from using our solutions. We are pursuing multiple expansion opportunities with our customer base to explore new use cases and grow the scope of our usage within their organizations.

I’ll end by saying that although 2025 has brought some turbulence, particularly from the earlier customers we signed back in 2023 and 2024, we’ve shown that despite that turbulence we can acquire enterprise customers, deliver significant value, achieve meaningful revenue growth, and position ourselves for a step change in our growth trajectory this year as we capitalize on the momentum we’ve built across our product development, customers, and partners. With that, I’ll turn it back to the operator.

Operator: At this time, I will now turn the call back over to Rhon Daguro, CEO. Please go ahead with closing remarks.

Rhon Daguro, Chief Executive Officer, authID: Thank you all for joining us today. If you have any further questions about our progress, please reach out to our investor relations team at investor dash relations at investors.authid.ai. We look forward to speaking with you again soon. Thank you.

Operator: This concludes today’s program. Thank you so much for joining. You may now disconnect.